UK - Express Delivery (10-12 Working Days)
US & Canada - Standard Delivery (10-14 Working Days)
US & Canada - Standard Delivery (10-14 Working Days)
EU - Standard Delivery (10-12 Working Days)
Rest of World (International) - Standard Delivery (10-14 Working Days)
Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, we are not liable for any expenses. The customer will have to investigate any failed deliveries or missing deliveries.
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, we are not liable for any expenses. The customer will have to investigate any failed deliveries or missing deliveries.
Items Not Received But Tracking Shows Delivered
Please note we do not refund or replace items that are marked as delivered by the courier. For this reason, we always recommend that you get items delivered to a secure address.
Please note we do not refund or replace items that are marked as delivered by the courier. For this reason, we always recommend that you get items delivered to a secure address.